In the fast-paced world of small businesses and entrepreneurship, staying organized and efficient is the key to success.
Keap, formerly known as Infusionsoft, has emerged as a powerful ally in this quest, offering a range of solutions tailored to meet the diverse needs of its users.
But with various pricing tiers and features, how do you choose the right plan for your business?
This comprehensive guide aims to demystify Keap’s pricing and plans, ensuring you make an informed decision that aligns with your business goals.
Table of Contents
What is Keap?

At its core, Keap is a robust customer relationship management (CRM) platform designed with small businesses in mind. It combines CRM capabilities with advanced sales and marketing automation tools, helping businesses streamline operations, nurture customer relationships, and drive sales.
From managing contacts and automating repetitive tasks to crafting personalized marketing campaigns and analyzing performance metrics, Keap offers a comprehensive toolkit to elevate your business to new heights.
Features of Keap
- CRM Functionality: Keap offers a comprehensive customer relationship management (CRM) system that allows businesses to manage customer interactions, data, and communications in one centralized location.
- Sales Automation: Streamlines the sales process by automating tasks such as lead capture, follow-ups, and appointment scheduling, which helps in increasing efficiency and closing deals faster.
- Marketing Automation: Enables the creation and deployment of targeted marketing campaigns using email, social media, and other channels to nurture leads and engage customers with personalized content.
- E-commerce Capabilities: Supports businesses in managing online sales with features like payment processing, product catalogs, and online storefronts, making it easier to handle transactions and grow revenue.
- Analytics and Reporting: Provides detailed insights into business performance, including sales, marketing effectiveness, and customer engagement metrics, helping businesses make informed decisions.
- Integration Options: Offers extensive integration with a wide array of third-party applications and services, including email, payment gateways, and accounting software, ensuring a seamless workflow.
Pros of Keap
- All-in-One Solution: Combines CRM, sales, and marketing automation in a single platform, reducing the need for multiple software solutions.
- User-Friendly Interface: Designed to be intuitive, making it accessible for users of all technical skill levels.
- Customization: Offers high levels of customization, allowing businesses to tailor the platform according to their specific needs and workflows.
- Scalability: Scales with your business, supporting growth without the need for switching platforms.
- Strong Support and Training: Provides comprehensive support and training resources, ensuring users can maximize the platform’s potential.
Cons of Keap
- Cost: Can be more expensive than some other CRM solutions, especially for small businesses or startups.
- Learning Curve: While user-friendly, the wide range of features can initially be overwhelming for some users.
- Integration Limitations: Despite a wide array of integrations, some users may find limitations with specific niche or specialized tools.
Keap’s Pricing: A Plan for Every Stage of Your Business Journey

Keap offers a tiered pricing structure designed to accommodate businesses at different stages of growth. From solopreneurs just setting up shop to established businesses looking to scale, there’s a plan that fits:
Keap Lite: The Launchpad for Startups and Entrepreneurs
The Lite plan is your entry point into the world of automation and customer relationship management (CRM). Designed with simplicity and efficiency in mind, it’s perfect for solopreneurs and startups making their initial foray into the market. Here’s what makes the Lite plan an ideal launchpad:
- Basic CRM Features: Manage your contacts effortlessly, keeping track of customer interactions, history, and preferences in one centralized location. This foundational feature ensures you never lose sight of the details that make your customers unique.
- Email Marketing: Create and dispatch professional-looking emails that resonate with your audience. With Keap Lite, you have the tools to start building meaningful connections with up to 500 contacts, setting the stage for robust engagement from day one.
- Simplicity and Affordability: For businesses at the inception stage, managing costs is paramount. Keap Lite offers a cost-effective solution that brings together essential features without overwhelming you with complexity or expense. It’s an investment in your business’s future, providing you with the tools to grow your contact list and deepen customer relationships.
Keap Pro: The Growth Accelerator
As your business evolves and your needs become more sophisticated, the Pro plan stands ready to support your growth trajectory. This tier is engineered for businesses that have moved beyond the basics and are now seeking to expand their reach and streamline their operations. The Pro plan introduces:
- Sales Automation: Automate your sales processes to ensure no lead falls through the cracks. From automated follow-ups to personalized customer journeys, sales automation helps you nurture leads more effectively, increasing conversion rates and freeing up time to focus on strategic initiatives.
- Advanced CRM Capabilities: With a more comprehensive CRM system, you can manage a larger volume of contacts and segment your audience with greater precision. This enhanced capability allows for more targeted marketing efforts and a deeper understanding of your customer base.
- E-commerce Solutions: For businesses venturing into online sales, the Pro plan offers e-commerce functionalities that simplify payment processing, inventory management, and order fulfillment. Integrating these tools into your Keap ecosystem can transform your online sales process, making it more efficient and user-friendly.
Keap Max: The Ultimate Efficiency Engine
For established businesses poised for scaling, Keap Max provides a comprehensive suite of tools designed to maximize efficiency and drive growth. This plan is the culmination of Keap’s offerings, bringing advanced features and unlimited possibilities to your fingertips. Highlights of the Max plan include:
- Advanced Reporting: Gain insights into your business’s performance with detailed reports and analytics. Understanding your sales trends, marketing effectiveness, and customer behaviors allows you to make informed decisions that propel your business forward.
- Lead Scoring: Prioritize your efforts with lead scoring, a feature that helps you identify the most promising leads based on their interactions and engagement. This strategic tool ensures you allocate your resources to the opportunities with the highest potential return.
- Company Records Management: As your business grows, so does the complexity of your operations. The Max plan addresses this challenge by offering comprehensive records management, enabling you to keep track of company-wide interactions, transactions, and activities in a seamless manner.
Deciphering the Cost: A Transparent Look at Pricing
The cost of Keap’s plans varies based on the features and capacity you need. Prices start at a monthly fee for the Lite plan, scaling up for the Pro and Max plans. It’s important to note that while Keap represents an investment in your business’s efficiency and growth, the return on this investment can be significant in terms of time saved and revenue generated.
FAQs: Your Questions, Answered
1. Can I switch plans if my business needs change?
Absolutely! Keap allows you to upgrade or downgrade your plan based on your current business requirements.
2. Is there a free trial available to test out Keap?
Yes, Keap offers a 14-day free trial, giving you the opportunity to explore the features and benefits of the platform.
3. What kind of support does Keap offer?
Keap provides extensive support through live chat, email, and phone, as well as a rich library of resources and training materials.
4. How does Keap integrate with other tools I use?
Keap boasts a robust ecosystem of integrations, allowing it to seamlessly connect with a wide range of tools and services.
5. Is Keap suitable for businesses outside the USA?
Yes, Keap is designed to support businesses globally, offering features and integrations that cater to a worldwide audience.
Conclusion: The Key to Unlocking Your Business’s Potential
Choosing the right Keap plan is more than a financial decision; it’s a strategic move towards streamlining your operations, enhancing customer relationships, and driving growth. By understanding the features and benefits of each plan, you can select the one that best matches your business’s current needs, with the flexibility to adapt as you evolve.
Investing in a tool like Keap can significantly impact your efficiency and bottom line, turning the dream of business success into reality. With this guide, you’re now equipped to make an informed choice, setting your sails for the horizon of growth and opportunity.
Srishti Gaur is an accomplished SEO Associate with a strong background in content creation and software technology. With a knack for crafting strategies that drive traffic and improve search rankings, she combines her expertise in SEO with a deep understanding of tech tools and platforms. Passionate about bridging the gap between technology and impactful content, Srishti helps businesses grow their online presence and achieve measurable results.


















